打电话英语问对方是谁(Asking for Identification on the Phone)
Asking for Identification on the Phone
Introduction: It's not uncommon to receive phone calls from unknown numbers, and it's important to know who you're speaking with. Here are some useful phrases to help you ask for identification on the phone.
Identifying Yourself First
Before you ask for the other person's identification, it's important to identify yourself first. This helps establish trust and sets a professional tone for the conversation. Here are some examples of how to do this:
- \"Good morning/afternoon, this is [Your Name] speaking. May I know who I am speaking with, please?\"
- \"Hello, you've reached [Your Company Name]. This is [Your Name]. How can I assist you today?\"
- \"Thank you for calling [Your Department]. This is [Your Name]. Who am I speaking with?\"
Asking for Identification
Once you've introduced yourself, it's time to ask for the other person's identification. Here are some phrases you can use:
- \"May I know who I am speaking with, please?\"
- \"Could you please state your name for me?\"
- \"I'm sorry, could you kindly introduce yourself?\"
It's important to note that some people may not feel comfortable giving out their personal information, such as their full name, over the phone. In this case, you can ask for alternative identification, such as the name of the company they represent or their job position.
Confirming Identification
After the other person has identified themselves, it's a good practice to confirm their identification. Here are some ways to do this:
- \"Thank you for introducing yourself, [Their Name]. Just to confirm, you are calling from [Their Company Name], is that correct?\"
- \"I just want to make sure I have your name and company right, [Their Name] from [Their Company Name], is that correct?\"
- \"Thanks for telling me your name and job position, [Their Name]. Just to double-check, you work at [Their Company Name], right?\"
By making sure you have the correct identification of the person you're speaking with, you can ensure that you're having a productive and efficient conversation.
Conclusion:
Asking for identification on the phone may seem awkward or uncomfortable, but it's an essential part of establishing trust and having a professional conversation. By using the phrases and techniques outlined above, you can confidently and politely ask for identification when receiving phone calls from unknown numbers.